freebeat's goal is to deliver you quality products that elevate your exercising experience. If you're unsatisfied with your purchase, here's what you need to know:
- Contact us within 30 days of your delivery to request a return
- There will be a $200 restocking fee, plus shipping fee of the return of the products
- Due to the size of our products, we would deduct the initial shipping fee incurred to deliver your freebeat bike
- The returned items must be placed in their original boxes, with its manual and charger
- The returned items must be kept in new condition, and failure to do so at freebeat's discretion can result in additional restocking fees or refusal of the return request


Klarna 0% APR Financing Refund Policy

Our 0% APR financing is a special subsidy provided by freebeat. If an order made with this financing support is canceled, there will be a 13% cancellation fee. However, other payment methods used through Klarna will not be affected and remain unchanged.

If you wish to initiate a return or have any further questions, please contact us at